Your privacy matters to us. This Privacy Policy explains what personal data s98gam collects, why we collect it, how we use and protect it, and what rights you hold in relation to your information. Please read it carefully alongside our Terms & Conditions.
We collect only the personal data necessary to operate your account, process transactions, verify your identity and comply with applicable KYC and AML obligations. We do not collect data we do not need.
s98gam does not sell, rent or trade your personal data to third parties for marketing or advertising purposes. Your information is used solely to operate and improve the services you use.
Data is stored with industry-standard security controls including 256-bit SSL encryption in transit, access controls and regular security reviews. KYC documents are handled through dedicated secure verification channels.
Personal data shared with third-party processors — including payment service providers and game suppliers — is limited strictly to what those providers require to deliver their service. All third parties are contractually bound to data-protection standards.
You have rights over your data including access, correction, erasure and portability, subject to applicable law and legitimate retention obligations such as AML and fraud-prevention requirements.
Any material changes to this Privacy Policy will be communicated via on-platform notice or registered email before they take effect. We will not change data-use practices without informing you first.
This Privacy Policy ("Policy") is issued by s98gam ("s98gam", "we", "us", "our") and applies to the website located at https://s98gam.cam and all associated services, features and applications made available through that platform ("Platform").
This Policy describes how s98gam collects, processes, stores, shares and protects personal data relating to registered users and visitors ("you", "your", "User"). It also sets out your rights in relation to that data and how to exercise them.
s98gam takes its data-protection obligations seriously. We have designed our data-handling practices around the principle of collecting only what we need, keeping it only as long as necessary, and protecting it with appropriate technical and organisational safeguards. We do not operate in a manner that treats user data as a commercial asset to be monetised.
This Policy should be read alongside s98gam's Terms & Conditions. Capitalised terms not defined here have the meanings assigned to them in the Terms & Conditions.
The following definitions apply throughout this Policy:
s98gam is the Data Controller for personal data collected through the Platform. For any queries regarding your personal data or this Policy, please contact our Support team through the Help Centre, live chat or the email address provided in Section 15 of this Policy.
s98gam operates as an international gaming platform. It is not licensed, endorsed or regulated by any Pakistani authority, including the Government of Pakistan, the Pakistan Telecommunication Authority, the State Bank of Pakistan, or any provincial body. This Policy does not purport to satisfy the requirements of any specific national data-protection legislation unless expressly stated. Users are responsible for understanding data-protection rights applicable in their own jurisdiction.
s98gam collects personal data through the following channels:
The table below summarises the key purposes for which s98gam processes personal data and the lawful basis relied upon for each purpose.
| Purpose | Categories of Data | Lawful Basis |
|---|---|---|
| Account creation & management | Registration data, email, username | Contract performance |
| Identity & age verification (KYC) | CNIC / passport, selfie, proof of address | Legal obligation; contract performance |
| Payment processing | Payment method identifiers, transaction history | Contract performance |
| AML & fraud prevention | KYC data, financial data, device data, behavioural data | Legal obligation; legitimate interests |
| Customer support | Communication history, account data | Contract performance; legitimate interests |
| Responsible gambling management | Limit settings, exclusion status, play history | Legal obligation; vital interests |
| Platform security & integrity | Device data, IP address, usage data | Legitimate interests |
| Platform analytics & improvement | Aggregated usage data, cookie data | Legitimate interests |
| Promotional communications | Email address, communication preferences | Consent (where required); legitimate interests |
Where s98gam relies on legitimate interests as a lawful basis, those interests are balanced against your rights and interests. We do not rely on legitimate interests where doing so would cause undue interference with your privacy.
s98gam does not sell, rent or trade personal data. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:
We engage third-party service providers to support the delivery of our platform, including payment processors (which may include providers familiar to Pakistani users such as Easypaisa, JazzCash, Raast-integrated banks, HBL, UBL, Meezan Bank and Bank Alfalah, where available in the cashier), KYC and identity verification providers, fraud-detection and AML screening services, game software suppliers, and cloud hosting and infrastructure providers. Each processor is engaged under a written data-processing agreement that restricts their use of personal data to the purposes for which it was shared.
Note: Payment provider names are mentioned in context only. None of the named providers endorse, sponsor or affiliate with gambling on this platform.
s98gam may disclose personal data where required to do so by applicable law, court order, regulatory requirement or governmental authority of competent jurisdiction. We will notify affected users where legally permitted to do so before any such disclosure.
In the event of a merger, acquisition, restructuring or sale of assets, personal data held by s98gam may be transferred to the relevant successor entity as part of the transaction, subject to an equivalent or greater level of data protection.
s98gam may use aggregated, anonymised or pseudonymised data — from which individual identities cannot reasonably be determined — for analytical, statistical and platform-improvement purposes. Such data is not subject to this Policy.
Financial transactions on s98gam are processed by third-party payment service providers. s98gam does not store full payment card numbers, CVV codes or equivalent sensitive authentication data on its own servers. Payment method references (such as the last four digits of a card, a bank account number suffix or a wallet identifier) may be retained to facilitate future transactions, withdrawals and audit compliance.
All payment data transmitted between your device and s98gam, and between s98gam and payment processors, is encrypted using SSL/TLS protocols. You are advised to verify the HTTPS padlock in your browser before entering any payment information.
If you contact Support about a payment query, please do not include full payment card numbers, full bank account numbers or CNIC numbers in unsecured messages. Use the secure Help Centre portal where available.
s98gam retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any overriding legal, regulatory or compliance obligations. General retention principles are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual.
s98gam implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration and unlawful disclosure:
While s98gam takes reasonable and proportionate security precautions, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of data transmitted to or from the Platform.
s98gam uses cookies and similar tracking technologies to enable platform functionality, remember your preferences, analyse usage patterns and support fraud prevention. The main categories of cookies we use are:
Most browsers allow you to manage or delete cookies through browser settings. Blocking strictly necessary cookies will impair your ability to use the Platform. Blocking analytics or functional cookies will not prevent access but may reduce personalisation. Refer to your browser's help documentation for instructions on managing cookies.
Depending on the data-protection laws applicable in your jurisdiction, you may hold some or all of the following rights in relation to your personal data held by s98gam. To exercise any right listed below, contact Support via the Help Centre or the email address in Section 15.
Request a copy of the personal data s98gam holds about you, together with information about how it is processed.
Request correction of inaccurate or incomplete personal data. You may also update certain details directly within your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations (e.g., AML requirements).
Request that s98gam restrict the processing of your data in certain circumstances, such as while a rectification request is under review.
Where processing is based on consent or contract performance, request receipt of your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing. Where you object to marketing, your preferences will be updated without delay.
The s98gam Platform is strictly intended for adults aged 18 or above, or the higher minimum age required by the laws of the user's jurisdiction or by the operator's license jurisdiction. s98gam does not knowingly collect personal data from individuals below the applicable minimum age.
If s98gam becomes aware that personal data has been collected from a minor, that data will be deleted promptly, and the associated account will be closed. If you believe a minor has registered on the Platform, please contact Support immediately.
Age verification is a mandatory step in the KYC process. Account access is restricted until age verification is successfully completed for full-functionality withdrawal privileges.
s98gam operates as an international platform. Personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data-protection legislation as your own jurisdiction.
Where personal data is transferred internationally, s98gam takes reasonable steps to ensure that appropriate safeguards are in place, such as contractual data-transfer clauses with receiving entities. Users based in Pakistan are advised that Pakistan's current legislative framework does not include a comprehensive data-protection law broadly equivalent to the EU GDPR; however, s98gam applies consistent data-protection standards to all user data regardless of the user's location.
s98gam may revise this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. Where a material change is made, we will notify registered users through a prominent on-platform notice or a communication to the registered email address, prior to the change taking effect.
We encourage you to review this Policy periodically. The "Last Reviewed" date at the top of the page indicates when the Policy was most recently updated. Continued use of the Platform following the effective date of a revised Policy constitutes acceptance of the revised terms.
For any queries, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the s98gam data support team through the Help Centre or via live chat. Our support team is available 24 hours a day, 7 days a week.
Email enquiries may be directed to: [email protected]
Players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities across Pakistan are welcome to reach out in English. Urdu-language support may be available through live chat at selected hours — please ask the agent upon connection.
Note: All email addresses on this site are displayed as plain text only and are not clickable links.
Explore the s98gam platform with the assurance that your personal information is handled with transparency and care. 18+ only. Play responsibly.